Dating Safety

1. Online safety

The single most important rule on any dating app: never send money, for any reason, to anyone you've met online — no matter how convincing the story (medical emergency, stuck at the airport, family crisis, a "guaranteed" investment). If someone asks, stop replying and report the profile.

Keep your private details private. There's no good reason to share your home address, your exact workplace, your bank or wallet details, or copies of your ID with a match, even one you've been chatting with for weeks. A real person who's interested in you can wait until you've met in person to learn where you live.

Be cautious if a match pushes you off Konnec early — to WhatsApp, Line, Telegram, or email — before you've video-called or met. Off-platform we can't moderate the conversation, recover the message history, or act on a report. It's fine to swap numbers when you're both ready, but a fast push to move is a common scammer pattern.

2. What the verified badge means

Every profile on Konnec is ID-verified: the blue badge means a real person checked that the selfie on the account matches a government-issued ID we ran through verification. That removes the obvious catfishing pattern — bot accounts, stolen photos, fake names — which is the biggest single source of harm on most apps.

It does not mean we've vetted the person's character, background, or intentions. ID-verified profiles can still misbehave, lie about their job, exaggerate their height, or be unkind. Treat the badge as "this is who they say they are" — not as a character reference. A video call before meeting in person is still the right move.

3. Meeting in person

The rules that matter for a first meet, in roughly the order they matter:

• Video-call first. Even a five-minute video call before the date confirms the person matches their photos and gives you a feel for how they speak.
• Pick a public venue in daytime. A busy cafe, a mall, a popular restaurant — somewhere with staff and other customers. Avoid bars or anywhere alcohol is the centre of the plan for a first meet.
• Get there and leave on your own. Don't share transport, don't get picked up from home, don't get dropped at your door. Meet at the venue, leave from the venue.
• Tell a friend the plan. Share the location, the time, and a photo of the person. Set a check-in call for an hour in — an easy out if you want to leave, a real alarm if you don't pick up.
• Watch your drink. Order it yourself, don't leave it unattended, and be wary if it tastes off. The same applies to food in some settings.
• Trust your gut. If something feels wrong — anything — you don't owe anyone an explanation. Leave. Block. Report.

4. Reporting on Konnec

When the app launches, every profile and every message will have a report button. One tap is enough — you don't need to write a long explanation, and you don't need screenshots, though they help. The person you report is not told that you reported them.

A real human reads every report within 24 hours. Accidental or mistaken reports don't auto-block anyone — we look first. Profiles found in serious breach are removed without warning, not warned and given a second chance: a small grid of trusted people is the whole point.

For anything that doesn't fit the in-app flow — a payments dispute, a safety concern about a person who's no longer in the app, a question about a moderation decision — email hello@konnec.club.

5. Zero tolerance for child sexual abuse and exploitation (CSAE)

Konnec has a zero-tolerance policy on any content, behaviour, or attempted contact that sexualises minors. There is no warning, no grace period, no second account. Confirmed cases are removed immediately, the account is permanently banned, and we report to the relevant authorities — including NCMEC in the United States and the Internet Watch Foundation in the UK, alongside local law enforcement in the jurisdiction where the user is located.

We use a layered approach: industry-standard automated detection for known abuse material, plus human review of reports and flagged behaviour. If you encounter anything on Konnec that may involve a minor — including a profile that looks underage, grooming behaviour, or shared content — report it in the app and, if you can, email hello@konnec.club with any context. Reports of this kind are handled as the top priority on the queue.

6. Emergencies and local resources

If you are in immediate physical danger, contact local emergency services first. Konnec moderation is not a substitute for the police.

• Thailand: 191 (police), 1300 (women & family hotline), 1669 (medical emergency).
• Singapore: 999 (police), 995 (ambulance and fire).
• Malaysia: 999 (all emergencies).
• Tourist police in Thailand can be reached on 1155 and speak English.

For non-urgent safety concerns, support, or to escalate a report, email hello@konnec.club. We read every message.

7. Contact

Questions about this page, suggestions for what we should add, or concerns about something you've experienced: hello@konnec.club.